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Our Privacy & Policy For our users

Because we know just how sensitive users privacy.

Privacy Policy (SaySolar)

This policy is last updated on 09-10-2021 and effective from 09-10-2021.

Thank you for visiting our website www.saysolar.in. We, Ailis Energy Pvt. Ltd. doing business here as Say Solar are committed towards protecting your personal information and your right to privacy. If you have any concerns or need to ask any question about this privacy policy, please get in touch with us by writing an email to info@saysolar.in.

This privacy note describes how we might use your personal information that we collect if you :

1. Visit our website https://saysolar.in
2. Engage with us in other related channels/ways : Sales Communications, Marketing communications or any other events.

In this privacy notice, if we refer to :

1. “Website,” we are referring to any website of ours that references to this policy
2. “Services,” we are referring to our website and other related activities like sales, marketing, communication, and more.

The purpose of this privacy policy is to make your understand the clear use of your personal information/data that we collect in related ways from our website while you visiting it.

Please read the privacy policy carefully in order to have a proper understanding of why and how your information is collected :

CONTENTS OF THIS PRIVACY POLICY :

1. WHAT INFORMATION DO WE COLLECT?
2. HOW WE MIGHT USE YOUR COLLECTED INFORMATION?
3. WILL YOUR INFORMATION BE SHARED WITH ANY OTHER THIRD PARTY ENTITY?
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
5. HOW LONG DO WE HOLD ON TO YOUR INFORMATION?
6. WHAT MEASURE DO WE TAKE TO KEEP YOUR INFORMATION SAFE?
7. WHAT ARE YOUR PRIVACY RIGHTS?
8. CONTROLS ON DO-NOT TRACK FEATURES?
9. HOW YOU CAN CONTACT US FOR CONCERNS TO THIS POLICY?
10. HOW CAN YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECTED ABOUT YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information that you willingly disclose/submit to us

We collect personal information that you voluntarily provide to us when you express an interest for engaging with us to either know more about our brand/company or its services and products. 

This can be done either by submitting your information to us by the means of website or by directly contacting us via direct communication channels.

The personal information that we collect depends on the way of your interaction with the website. The personal information may include the following : 

Personal information provided by you : Names, Phone Numbers, E-mail Address, Postal address including postal codes, contact preferences and similar information.

All the personal information you provide must be true as per your knowledge and understanding. 

Information collected automatically 

We/our website automatically collects some of the data and information when you visit, use or navigate to our website. This is the kind of information that doesn’t reveal your specific identity but may include device or usage information, such as your IP address, browser, operating system, language preferences and other similar information about how and when you use our website along with some other technical information. 

Like many other websites we collect this kind of information with cookies and tracking softwares.

The Information we collect includes : Log and Usage Data, Device Data, Location Data and similar technical information. 

2. HOW WE MIGHT USE YOUR COLLECTED INFORMATION?

We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below. 

We use the information we collect or receive: 

  • To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract. 
  • To post testimonials. We post testimonials on our Website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at and be sure to include your name, testimonial location, and contact information. 
  • Request feedback. We may use your information to request feedback and to contact you about your use of our Website. 
  • To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user’s consent.
  • To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order. 
  • To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies. 
  • To protect our Services. We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention). 
  • To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract. 
  • To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond. 
  • Fulfil and manage your orders. We may use your information to fulfil and manage your orders, payments, returns, and exchanges made through the Website. 
  • Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in our competitions. 
  • To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service. 
  • To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services. 
  • To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Website, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time (see the “WHAT ARE YOUR PRIVACY RIGHTS?” below). 
  • Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness. 
  • For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Website, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. 

 

3. WILL YOUR INFORMATION BE SHARED WITH ANY OTHER THIRD PARTY ENTITY?

We may process or share your data that we hold based on the following legal basis: 

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose. 
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests. 
  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract. 
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements). 
  • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved. 

More specifically, we may need to process your data or share your personal information in the following situations: 

  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. 
  • Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Place API). To find out more about Google’s Privacy Policy, please refer to this link. 

 

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and other tracking softwares like google analytics to access and store your information. The details about what information we save and how we might use has been already declared in the privacy policy. 

5. HOW LONG DO WE HOLD ON TO YOUR INFORMATION?

We only keep on your personal information as long as it is necessary for the purpose for which is has been collected and set out clearly in this privacy policy. This is to be declared that no purpose in this policy will let us hold on to your information for more than 3 years. 

Whenever we will have mo ongoing legitimate business need to process your personal information, we will either delete or anonymise such information. If this is not possible we will securely isolate your personal information and keep it isolated until the deletion is possible. 

6. WHAT MEASURE DO WE TAKE TO KEEP YOUR INFORMATION SAFE?

Our technical team has implemented the appropriate security measures to protect your information that we process. However, no technology security standard till date is 100% secure so we cannot promise that any third party hackers and unauthorised entity will not be able to defeat our security standards. 

Although we will always keep doing our best to protect your personal information, transmission of your data on internet and to our website should be completely on your risk. You should always access the environment in a secure environment. 

7. WHAT ARE YOUR PRIVACY RIGHTS?

In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws. 

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent. 

If you are a resident in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm

If you are a resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html

8. CONTROLS ON DO-NOT TRACK FEATURES?

Most of the web browsers and some of the mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or a setting that you can activate to signal your privacy preference not to have data about your online browsing activities to be monitored or collected.

At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practicE in a revised version of this privacy notice.

9. HOW YOU CAN CONTACT US FOR CONCERNS TO THIS POLICY?

If you have any questions, doubts or queries that concerns to this notice, you can write that us in an email to info@saysolar.in or you can send a written letter in postcard at below mentioned address : 

Ailis Technology Pvt. Ltd. 

J/FF-13, Laxmivilla Greens,

Opp. Shalby Hospital, Naroda,

Ahmedabad, India. 

382330.

10. HOW CAN YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECTED ABOUT YOU?

Depending upon the laws and regulations of the country you are resident of, you may have the right to access your collected information that we have collected from you. You can furthermore change or delete that information in any given circumstances. 

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